FAQs
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PRINTS
Please allow 3-5 days for processing.
Each print is produced as close to your location as possible, reducing shipping times and supporting a more eco-friendly process.
Shipping times will vary, but please allow 1-2 weeks.
ART
All orders are shipped from my studio in Sydney. Please allow 1-2 weeks for processing. Contact me directly if you need rushed processing. -
PRINTS
Absolutely, all our prints include FREE worldwide shipping.
ARTYes, rates are automatically calculated at checkout based on your location.
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No exchanges or refunds will be offered for a change of mind so please select your items carefully.
Faulty or Damaged Goods
If you received a faulty or damaged product please contact me at bykimdehaan@gmail.com within 14 days of receiving your product to organise a refund or replacement.
To speed up the process, please state your full name and order number within the email, and include photographs and a brief description of the fault.
I do not offer replacements or refunds for items damaged due to mistreatment.
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PRINTS
Prints are unframed (unless noted otherwise). You will need to source your own frame or poster hanger.
ARTAll artworks have a wire attached for hanging. You will need to source your own hook or hanger.