FAQs

  • PRINTS
    Please allow 3-5 days for processing.
    Each print is produced as close to your location as possible, reducing shipping times and supporting a more eco-friendly process.
    Shipping times will vary, but please allow 1-2 weeks.


    ART
    All orders are shipped from my studio in Sydney. Please allow 1-2 weeks for processing. Contact me directly if you need rushed processing.

  • PRINTS

    Absolutely, all our prints include FREE worldwide shipping.


    ART

    Yes, rates are automatically calculated at checkout based on your location.

  • No exchanges or refunds will be offered for a change of mind so please select your items carefully.

    Faulty or Damaged Goods

    If you received a faulty or damaged product please contact me at bykimdehaan@gmail.com within 14 days of receiving your product to organise a refund or replacement. 

    To speed up the process, please state your full name and order number within the email, and include photographs and a brief description of the fault. 

    I do not offer replacements or refunds for items damaged due to mistreatment.

  • PRINTS

    Prints are unframed (unless noted otherwise). You will need to source your own frame or poster hanger.

    ART

    All artworks have a wire attached for hanging. You will need to source your own hook or hanger.